Terms

In-Home Tech Solutions LLC: Residential Service Agreement

1. SCOPE OF SERVICES In-Home Tech Solutions LLC ("Technician") agrees to provide technical support, installation, and optimization services as requested by the Client. The specific tasks to be performed will be outlined during the initial assessment. Technician reserves the right to decline any work that falls outside the agreed-upon scope or presents safety concerns.

2. PAYMENT TERMS

• Standard Service Call: All standard on-site service calls are billed at a flat rate of $100, which includes the first hour of labor.

• Additional Labor: Any work extending beyond the first hour will be billed at a rate of $75/hr, prorated in 30-minute increments.

• Payment Due: Payment is due in full immediately upon completion of the service. Accepted payment methods include Credit Card, Debit Card, Cash, and Zelle/Venmo.

3. LIMITATION OF LIABILITY Client understands that technical support and repairs involve inherent risks, including potential data loss or hardware failure.

• Data Responsibility: Client is solely responsible for backing up all personal data, files, and software prior to the commencement of work. Technician is not liable for any data loss occurring during service.

• Liability Cap: To the fullest extent permitted by law, the total liability of In-Home Tech Solutions LLC for any claims arising from services provided shall be limited to the total amount paid by the Client for the specific service in question.

• Consequential Damages: In no event shall Technician be liable for any indirect, incidental, or consequential damages, including loss of profits, downtime, or business interruption.

4. CLIENT RESPONSIBILITIES Client agrees to provide reasonable access to the premises and the necessary hardware/software for the performance of services. Client represents that they own the hardware or have the legal authority to authorize repairs/modifications to the devices on the premises.

5. CANCELLATIONS AND NO-SHOWS Appointments canceled with less than 24 hours’ notice, or instances where the Technician arrives at the scheduled location and is unable to access the premises or is turned away (No-Show), will be subject to a $100 service fee. This fee covers the travel time and the loss of the dedicated service window. By booking this appointment, the Client agrees to these terms.

6. GOVERNING LAW This agreement shall be governed by and construed in accordance with the laws of the State of Wisconsin. Any disputes shall be resolved in the courts of Milwaukee County.